If the power indicator is on, but there is no picture, this could be a signal issue. Press the menu button on the TV or remote to see if the menu appears on the screen. Please click one of the following links below to have a servicer come to your location.
Service Locator click here if your unit is out of warranty To find a servicer in your area, select the product type, the radius you want to search, your zip code, and then press submit.
If your Netflix is not working or displaying a blank screen when trying to connect, first check the following to ensure everything is set up correctly: An active Netflix account. Sometimes Netflix will disable their application from certain products without letting their customers know.
To check this, simply log into your Netflix account on your PC or phone and make sure that nothing is wrong with your account. Netflix streaming account is limited in the number of devices that can be connected at the same time.
The basic Netflix account only allows one device connected at a time. If the application is running the background of a phone or tablet, you will not be able to watch Netflix on your TV. An Internet subscription account with a consistent 1. Other devices connected to the internet using the same network share and may reduce your available bandwidth.
It is a good idea to disconnect the devices you are not using to allow for additional bandwidth. If your router is set up to use various IP addresses or you are using a proxy server, your Netflix account will not work. Check to see if any other Netflix capable devices computer, smart phone, tablet, etc. Your TV requires the latest firmware version to be installed in order for applications to connect properly. You can check to see if a new firmware is available by visiting www.
Ensure the TV is properly connected to the internet. Your PING time can effect streaming content. The quicker the ping time which includes upload and download speed and time , the faster your TV will connect to Netflix. If you are not sure of your ping time, please go to www. If all the above steps are correct, your Netflix may need to be reset. Click here links to How do I reset my Netflix Account? When selecting a wireless connection check the signal strength of your wireless network.
If the signal strength is less than 3 bars, your router will need to be moved closer to the TV. You can also try resetting the router. We suggest for best results that the TV have a signal strength of 3 or more bars and is less than 15 feet with no obstructed views, such as multiple walls from the TV. If your TV sees the SSID, but cannot connect to the router this normally indicates something is wrong with the router. This setting allows only certain devices to connect to the wireless network.
Tile mute funotion, w hich turnsthe sound offand on, is also described. Page Troubleshooting [] Troubleshooting Guide If the unit does not perform properly when operated as instructed in this operation manual, check the following chart once before calling for service No power Be sure the power cord is plugged Ira power failure occurs, unplug the power cord for 30 minutes to allow the unit to reset itself Page 30 The entered channel number Many digital channels have alternate channel numbers Tile unit changes the changes automatically numbers automatically to the ones signifying the broadcasting stations These are the numbers used for analog broadcasts.
Remote control does not work. Page For Service Sharp to the purchaser with respect to the Product. Page 35 1. Accessoires F oumis Lafonctiondecoupure, [lestouchesNum4riques]. Page 68 si el producto se cae o recibe un impacto fuerte En el case de que se rompa la pantaila de cristal Jiquido. Accesotins S uministrados Enel mode digitalpuedenseleccionarse 2 tiposde modesde visualizaci6n cuandola emisoraenvie unaserial Presione [MENU] para visualizar el men0 principal All Sharp products have a serial number stated on them, some in more than one place.
The serial number can be found on the original box the item was purchased in, on the product manual, and on the product in the locations described below. Service Request. Contact Information.
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